What is outsourcing? Outsourcing is hiring someone from outside your core, or from a third-party agency or service provider that will handle some parts of your business. Most of the jobs that can be outsourced are back and front office jobs such as: customer service, website design and development, search engine marketing, web-page content writing, social media marketing, human resources, information technology, accounting, operations and supply chain. But why would you outsource and why would you want to outsource your business in the Philippines?
Let me give you the primary reasons why many companies in America, UK, Canada and Australia are engaging in business process outsourcing.
- BPO offers lower operational and labor costs. You pay smaller amount for the same output.
- It is very profitable when properly executed and delivers significant cost savings as it results in the increase of productivity in businesses.
- Outsourcing helps you become the best of what you are while your business is still going smoothly, as third party or external agencies are carefully handling your business.
The Effect of Outsourcing or Offshoring
Some companies also outsource to help them expand and gain access to new market areas = GLOBALIZATION = giving more jobs to other developing countries.
All in all, the root of offshoring is to save money and grow their business. For this reason, most foreign executives turn to Asian employees.
But why choose Filipinos to work for you?
The number one reason would be communication. Communication is very important in most part of outsourcing since most companies that are resorting to BPO are from English speaking countries. And in Asia, only few countries use the English language – India, Pakistan, Singapore, Malaysia and the Philippines. Yet, BPO is mostly a great battle between India and the Philippines, as they constantly rank as the top outsourcing destination globally when it comes to IT/Voice-related Jobs. Customer service-related jobs require fluency in speaking and writing the English language and an accent that is clearly understood by everyone. Although Indians are very good in English, Filipinos are more understandable when it comes to accent, which is why Filipinos are the perfect fit for these jobs according to most clients.
Philippines Outsourcing Corp. can give you honest and competitive outsourced employees. To learn more about the services that we offer, please check out our ‘services’ page. It’s our pleasure and honor to grow your business with us!